Vending machine maintenance is an ongoing process that’s vital both for reliability and also for safeguarding the health and safety of your customers while ensuring that you receive a good, consistent return on your investment.
Here at GEM Vending, we are proud to have the best Team of Technical Engineers in the Industry.
Broadly speaking, vending machine maintenance involves three things:
- Fast response/Call out – Our Service Team ensure that we respond how and when you need us to. With tailored packages to suit every location from 7 days opening on public sites to large call centres working around the clock, we respond, we fix and we keep you informed.
- Servicing and Preventative Maintenance – For health and safety reasons, and to ensure that your machines remain reliable and aesthetically pleasing, vending machines must be regularly checked, cleaned and serviced by Professionals.
- Repairs – Working with UK Manufacturers and choosing Machines based on performance and reliability, our vending machines are built to last. In the unlikely event that a repair is required, our trained engineers will be on hand promptly to restore things to full working order.
Aftercare at GEM Vending
At GEM Vending, we pride ourselves on our excellent levels of after-sales care. When it comes to vending machine maintenance, we’ll provide you with exactly the level of assistance you need.
Beyond regular servicing, we can restock your vending machines as and when it’s necessary – whether this is once a day, once a week, or otherwise. GEM Vending a local company with a National Reach, with access to over 250 Field operators, 75 engineers, and 17 service centres, we are able to cater to the unique requirements of over 8,500 customers across the UK.