FAQs

1. We’re hoping to find a new vending machine supplier that can cope with the heavy volume of sales made through our machine. We’re fed up with seeing an ‘out of order’ sign on the front of the machine and our present supplier just doesn’t respond in time – causing lots of frustrations all round. Can GEM Vending help? 

Absolutely! Truthfully, there’s not a lot between one vending machine and another. What sets them apart however is the depth of the company operating the machine. At Gem Vending we know how frustrating an “out of service” machine can be and how it can reflect badly on you and your organisation. That’s why we’ve invested in new, reliable vehicles, new mobile communications technology and an IT infrastructure that helps us identify a fault (often before you’re even aware that there’s a problem). We are proud to employ nice people who care.

2. Can we get a machine that takes tokens? 

Simply, yes or even more if required. We can certainly supply you with a machine that provides for a cashless purchase, in addition to token operated vending. We now have “smart chip” technology allowing you to either subsidise or even make free the cost of drinks. You just tell Gem Vending what you want to achieve and we’ll bring the expertise to make it happen.

3. We operate a health club and would like to put a machine in the reception area for our members. Obviously though we want to make sure we only offer healthy, nutritious snacks. Does Gem Vending offer that? 

Our healthy eating range is perfect for the situation you describe. We have a very wide range of products (which are all clearly identifiable by a green dot). These offer really sensible carb and fat choices and are a solution for a variety of different eating plans from low fat, low sugar or gluten free. Together, we can offer your members and visitors a range of snacks and drinks that mirror the healthy outlook of your business. Talk to us about this ever-changing environment.

4. What about a revenue sharing scheme? 

That’s just one of the various contract choices you can have. We’ll tailor a plan to your requirements and explain all the features and benefits of each scheme until we identify the one that’s right for you.