Customer Testimonials

What our customers think means the most to us

Clients large and small are happy with the tailored service we provide. As well as offering countless solutions to a diverse range of industries, we also employ experts in:

  • Public Sector Vending
  • Leisure Vending Services
  • Healthier Vending
  • Educational Solutions

Here’s what some of our happy customers have to say:

Vending is now our silent service, the GEM operator has come and gone before the office gets busy and the machines are always well stocked, clean and most importantly working. Thanks Gem for making life easier!

Our new GEM Coffee Machines, give a large drink with a lid, our customers love them, great value for money and the snack machines now have healthier choices perfect for our busy Leisure Centre.

  • Gem Vending have been working with the College for several years and throughout this time, we have been consistently delighted with their high levels of service and commitment to the College.

    Their vending machines are modern, reliable and aesthetically pleasing, and Gem, who provide a fully managed service, keep them well maintained and spotlessly clean.

    GEM have attended some of the College ‘Learner Voice’ forums and work in partnership with the College.

    GEM have an openness, willingness and flexibility to meet the College’s requirements and have consistently maintained a high level of service for our students and staff

    Angie Pilgrim – Procurement Manager – Vision West Nottinghamshire College
  • GEM Vending are certainly a caring, consumer focused company, who show a real determination to stand out from the crowd to enhance the consumer experience. My dealings with the whole team continue to be a pleasure. I always walk in with a smile and leave with a much bigger smile. Fantastic company to be associated with and I look forward to our continued relationship!

    Alison Hobson – Managing Director – Just Peel
  • In our busy Leisure sites it is important that we promote Health and Nutrition to our customers, the use of QR codes and their commitment to Healthier choices, made GEM Vending stand out from the crowd and gave us an opportunity to provide another great free service at Erewash Borough Council.

    Centre manager, Erewash Borough Council
  • The Team at Speedo love technology, our fantastic new touch screen machines, which use QR codes to access free nutritional information is very innovative of GEM Vending. We can quickly check what’s in our Lattes and Cappuccinos before we make our daily choices. This is a great benefit to the health and wellbeing of our team which is really important here at Speedo.

  • The Health and Wellbeing of our students is really important to our organisation. By giving them modern, easy access to free nutritional advice and information via the GEM Vending QR code, allows students to obtain detailed information on their vending choices.

    Catering Manager, West Notts college
  • Throughout our rigorous tender process we are always looking for innovation and new ideas that can enhance what we offer as a forward thinking Local Authority. Both the Derby City Council and our customers are delighted with the service provided by GEM Vending and the innovation in using QR codes to access free nutritional information. GEM were the only vending company to offer this service completely free of charge.

    We are really interested to see ‘What’s next ‘ from GEM Vending.

    Facilities Development Manager, Derby City Council
  • As an organisation it is important that Central College Nottingham promote a healthy lifestyle and encourage our students to make good nutritional choices where possible. This is a very difficult but important area for young people, the innovation that GEM Vending have shown by using modern technology and QR codes to access free nutritional information via mobile devices makes it very accessible. Thank you GEM.

    General Catering Manager, Central College Nottingham