The award is given to recognise any member of staff who (G) goes the (E) extra (M) mile (GEM!).
As a service company, SERVICE TO OUR CUSTOMERS is paramount. A member of staff achieving this recognition will have consistently Gone the Extra Mile and/or may have completed an outstanding service to our customers.
I am pleased and proud to say that identifying a single member of staff has proved difficult for the senior managers making the selection as so many of the GEM team display outstanding customer service.
For September, Julie, one of our operators was announced as “Employee of the Month”.
Julie was selected for many reasons including her willingness to go above and beyond the norm to give excellent service to our customers. Julie has proved herself over and over to be a real ambassador for our company.
Julie has worked for GEM for eight years looking after our customers in the West of our area covering Burton on Trent, Tamworth, Lichfield and Derby. Julie has a wide variety of customers who cover various industries, licenced trades, transport, garages and showrooms, chemical plants, leisure sites and universities etc.
As well as providing excellent service to our customers, Julie is also a busy mother to Mia and Oliver and has been with her partner Lee, who works in the food industry for 20 years. Outside of work Julie enjoys spending leisurely time on her narrow boat.
Easily recognised by her famous red hair Julie has become a key member of the operations department. Well done Julie!